Raj Gopalakrishnan
October 10, 2026
I waited for exactly six months before posting this review to see whether my issue will be addressed or not. Very Disappointing Experience with Poor Workmanship and No After-Sales Service. I had a very disappointing experience and would strongly caution others to think carefully before using this company. I hired them to install blinds in my children's home in Edmonton. I paid the advance and promptly paid the full amount for the work. Unfortunately, I was not home when the installation was completed. When I later came to Edmonton and inspected the blinds, I discovered serious issues with a couple of them. There is a significant gap between the window frame and the blind material, allowing people to see inside the bedroom. This is a serious privacy concern, not a minor cosmetic issue. I contacted the installer repeatedly and asked him to come back and correct the problem. Most of the time, he simply ignored my calls and messages. On one occasion, he responded and said he would come to fix the issue, but he never showed up. I left another voicemail, and again, there was no response. Once the payment was collected, the after-sales service was practically nonexistent. The installation issue remains unresolved, and my family is left dealing with a lack of bedroom privacy in their own home. Imagine having to hide in a corner just to change clothes because the blinds do not properly cover the window. This is absolutely ridiculous and unacceptable. A business should stand behind its work, respond to customers, and honour its commitment to correct installation problems. Unfortunately, that has not been my experience with this company. I regret choosing this company. Based on my experience, I would not recommend them to anyone who expects proper workmanship, accountability, and reliable after-sales service. Please make sure you carefully inspect every blind before making the final payment, and get any promises to fix problems in writing.
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